![]() The problem appears to be that the Lync 2013 client does not like or see the Citrix HDX Audio device: If you have one already, try checking Windows Device Manager to make sure it’s installed and working. We didn’t find an audio device, which you need for calling … but when you click on the Audio Device, you see the following: You have the Lync 2013 client installed onto a Windows 7 Citrix XenDesktop virtual desktop and you noticed that the client correctly finds the Video Device as the Citrix HDX Web Camera and it works as expected: Sorry about format as it’s not very organized so I’ll follow up with a proper post demonstrating the process step by step. As I’ve been extremely busy lately with multiple projects on the go and haven’t been blogging as much, I felt it was important to set aside a bit of time today to just dump all of the information I have in my head that was required to get this going. This weekend was the actual deployment and we noticed that the Lync clients within their VDIs wasn’t fully functional which then kicked off a 5 hour troubleshooting exercise on Saturday and another 5 hours on Sunday until we got it going. I’ve been working with a client that had two new offices opening in London with HP t610 thin clients as desktops to access the XenDesktop 5.6 environment I built last year at their Bermuda office.
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